Benetech Service Net Co-Design Process and Archive

Collaboration is the key to success. Benetech’s Service Net initiative was developed out of a co-design process with key stakeholders from the community. That co-design process includes a February 2018 convening in San Francisco that helped us better understand the pain points and opportunities around resource directory data maintenance. It was also an opportunity for key stakeholders in the region to meet each other and consider what collaboration could look like. Several discussions also emerged from that convening, and those community conversations will inform Benetech’s development of the system:

• February 2018 –  Bay Area Service Net Convening
  • Service Net Convening Overview Webinar (35-minute video)
  • Service Net Convening Executive Summary of Notes
  • Service Net Convening Full Notes
• Service Net Data Governance Discussion
• Service Net Shared Vision Discussion
• Service Net Government/Funders Discussion
• Service Net Value Accounting Discussion
  • Open Referral’s memo – Research on Contribution Accounting Systems
• August 2018 – Design Sprint Documentation
• September 2018 – Bay Area Service Net Project: Recap, Mock-ups and Pilot Webinar (33-minute video)

We have launched the Service Net pilot in the Bay Area with six partners. What we learn together will also inform the development and expansion of Service Net as collaboration infrastructure here and for more communities beyond.