Ever wonder how new features come into being within Benetech’s suite of products? Let’s take a short, virtual trip into the world of software product development at Benetech. I’m Ginny Grant, one of the Product Managers in Benetech’s Global Literacy Program. I’d like to focus here on some of the critical final steps in our product development process. These include passing tests that our professional Quality Assurance (QA) team performs as well as passing our “alpha testing sessions,” which we sometimes refer to as “Bugfests”!